Terms and conditions

Thank you for visiting the United Airlines Web site. We've set up some ground rules to ensure we can keep this area useful, fun, and safe for everyone. United Airlines ("United") reserves the right to change these guidelines and disclaimers at any time, and you agree that each visit you make to the United Web site or authorized United Web sites (collectively, "The United Web site") shall be subject to the current guidelines.

We encourage you to share your comments and questions with us and other users. We promise to read all the mail you send to us, but we may not be able to respond to all of them. Please note that we assume no responsibility for reviewing unsolicited ideas for our business (like product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future United programs. Also, please remember that you are responsible for whatever material you submit, and that you, and not United, have full responsibility for the message, including its reliability, contents, originality, and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any and all rights to materials and ideas submitted to us become the exclusive property of United.

The United Web site contains links to and frames of sites which are not maintained by United. While we try to include only links to or frames of those sites which are in good taste and safe for our visitors, we are not responsible for the content of those sites and cannot guarantee that sites will not change without our knowledge, and inclusion of such links and frames in the United Web site does not imply United's endorsement of the linked or framed sites or their content.

THE MATERIALS AND INFORMATION YOU FIND ON THE UNITED WEB SITE ARE PROVIDED "AS IS", AND TO THE EXTENT PERMITTED BY LAW, UNITED GIVES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT IN RELATION TO INFORMANTION, SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE UNITED WEB SITE.

To the extent permitted by law, United disclaims liability for any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether as a result of breach of contract, tortious behavior, negligence, or under any other cause of action.

You specifically acknowledge that United is not liable for your defamatory, offensive, infringing or illegal materials or conduct, or that of third parties, and United reserves the right to remove such materials from the United Web site without liability. You further agree to indemnify United for all damages, costs or expenses United suffers or incurs as a result of your defamatory, offensive, infringing or illegal materials or conduct.

The contents of the United Web site pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by United and contain United's name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring United's services or products. No other permission is granted to you, or anyone acting on your behalf, to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials or to make commercial use of those materials. No permission is granted here to you to use, or permit others to use, United's icons, site address, trademarks and service marks, or other means to hyperlink other Internet sites with any page in the United Web site, and United assumes no responsibility for any other party's site hyperlinked to the United Web site or in which any part of the United Web site has been hyperlinked.

United may make improvements and/or changes in the products and/or programs described in the United Web site, including the terms and conditions of your use of this site, without liability. Additionally and unless otherwise precluded by law, you agree that these terms and conditions, and any dispute arising thereunder, are governed by the laws of the State of Illinois, USA, and that any legal action you may wish to bring against United, its officers, directors, employees and agents pursuant to these terms and conditions, must be brought in a court of competent jurisdiction in the State of Illinois, USA.

United Airlines provides services and programs in many parts of the world. The United Web site may refer to certain services or programs which are not available worldwide, without specifically mentioning the countries in which the services or programs are available. Such reference does not imply that United intends to offer such service or programs in all countries or locations.

United Arrivals Suite, BullsEye, Chariot, Chicago’s Hometown Airline, Economy Plus, E-Fares, E-Ticket, FareShopper, The Friendly Skies, Go Around The World, Hemispheres, It’s Time To Fly, Meeting Plus, Mileage Plus, 1K, Pass Plus, Perks Plus, Pet Class, Premier, Premier Executive, P.S., Silver Wings Plus, Skypath, Star Alliance, Ted, TedClub, TedEvision, TedSelect, TedLines, TedTimes, TedTunes, United, United Airlines, United Business, United Airlines Cargo, United EasyAcess, United EasyCheck-in, United EasyInfo, United Easy Rebook, United Easy Schedule, United EasyUpdate, UnitedEscape, United SameDay, United SameDay Plus, United Corporate Solutions, United Cruises, United PROS, United Center, United Economy, United Entertainment Network, United Express, United First, United Red Carpet Club, United Services, United Vacations, SuperShopper, and United.com are registered and unregistered trademarks and service marks of United Air Lines, Inc.

U.S. Patents include, but are not limited to:   5,749,589; 6,134,500; 6,401,901 B1; 6,349,601 B1; 6,824,103 B2; 6,684,443; 6,681,466; and, 7,061,383 B2.

United is a founding member of the Star Alliance Network.

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