Customer service

Contact United

Reservations Center Phone: 65 6873-3533
Fax: 65 6227-1753
Hours of operation:
Mon - Fri: 0830-1730hrs
Sat: 0830-1230hrs,
Sun/Public Holidays: Closed

 Our full-service reservations sales agents will assist you by phone with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on unitedairlines.com.sg, or for 1K® and Global ServicesSM members.
unitedairlines.com.sg customer support Phone: 1800 622 1548
Hours of operation:
Assistance available 24 hours a day, 7 days per week
 
Mileage Plus Phone: 65 6873-3500
Hours of operation:
Mon - Fri: 0830-1730 hrs.
Sat/Sun/Public Holidays: Closed
  
Baggage Services

Phone: 65-6541-8554 & 65-6541-8555
Fax: 65-6542-0081
Hours of operation:
Mon - Sun: 0700 - midnight

Cargo Services

Phone: 65-6446-7460/59
Fax: 65-6247-5751
Hours of operation:
Mon - Fri: 0830 - 1730 hrs
Sat/Sun/PH: Closed

Address:
65 Airport Boulevard, Singapore Changi Airport PTB 3 #B1-40
Singapore 819663
Customer Relations (For past date travel only)

Please visit: www.united.com/customerrelations

Refunds E-ticket Refunds Page
Phone: 65 6873-3533
Fax: 65 6227-1753
Hours of operation:
Mon - Fri: 0830-1700hrs
Sat: 0830-1200hrs
Sun/Public Holidays: Closed

Address:
16 Raffles Quay #01-03
Hong Leong Building
Singapore 048581
Sales Phone: 65-6873-3522
Fax: 65-6225-5753
Hours of operation:
Mon - Fri: 0830 - 1730 hrs,
Sat/Sun/PH: Closed

Address:
16 Raffles Quay #44-02
Hong Leong Building
Singapore 048581
Ticket Office

Fax: 65 6323-5868
Hours of operation:
Mon-Fri: 0830-1730 hrs
Sat/Sun/PH: Closed

 Address:
16 Raffles Quay #01-03
Hong Leong Building
Singapore 048581
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